Locks

Locking Edits

You can use locks to define which parts of the template should not be editable by agents. This lock will prevent agents from editing, moving or deleting the element.

In order to lock an element:

1. Open up Rechat plugin

2. Go go Locks tab

3. Select the element you want to lock

4. Toggle the lock

Locking Formatting

You also have the option to allow edits, but prevent formatting changes. Using this lock agents will be able to edit the text, but not change the format.

1. Open up Rechat plugin

2. Go to Locks tab

3. Select a text by double clicking on it on Figma

4. The locks tab will now show a secondary Formatting lock, which is only applicable to texts.