# Controlling Visibility

With **visibility controls**, Admins can decide whether an item is seen by **Agents**, **Back Office/Admins only**, or **both**. This ensures the right people see the right information at the right time.

**Step 1:** Navigate to Checklists\
Go to **Deals Settings** → **Checklists** and open the checklist you want to configure.

<figure><img src="/files/ujGxqynfqKYN7LvwJKb0" alt=""><figcaption></figcaption></figure>

**Step 2:** Locate the Item\
Scroll to the **Forms** or **Tasks** section of your checklist.

**Step 3:** Open Access Controls\
Find the **Access** column. Click the dropdown menu beside the checklist item.

**Select Access Level**

* **Agents** → The item will be visible to agents in their Deals.
* **Back Office** → Only brokerage admins and management can view/complete the item.
* **Agents & Back Office** → Both agents and admins can see and work on the item.

<figure><img src="/files/eET1FrhPqZGS834xokXG" alt=""><figcaption></figcaption></figure>


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