> For the complete documentation index, see [llms.txt](https://help.rechat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rechat.com/guides/crm/contacts/adding-contacts/connect-to-lead-sources/connect-to-realtor.md).

# Realtor.com

Connect Realtor.com to a Rechat lead route so new leads can automatically enter your People Center through the correct source.

### Before you begin

You must have an active **Realtor.com Connections℠ Plus** subscription to receive leads through this connection. Learn more [here](https://support.realtor.com/s/article/lead-delivery-api-integration).

You will complete this process in two places:

1. Rechat, where you will create the lead route and generate your unique API key.
2. Realtor.com, where you will use that API key to finish the connection.

{% hint style="info" %}
This article covers connecting Realtor.com as a lead source. Any recipients, distribution rules, tags, or automations associated with the route must be configured separately.
{% endhint %}

{% embed url="<https://rechatq.wistia.com/s/v6x6d53iedhpe5f>" %}

### Create a Realtor.com lead route in Rechat

1. Select **People** from the main navigation.
2. Select **Lead Routing**.
3. Select **Add Route**.
4. Select the route’s current name, such as **Untitled Route**, and enter a recognizable name. For example: **Realtor.com Leads**

{% hint style="info" icon="head-side-brain" %}
**Best practice:** Include the lead provider in the route name. This makes the source easier to identify and manage as you add more routes.
{% endhint %}

### Connect Realtor.com as the source

1. From the new route, select **Connect Source**.
2. Select **Realtor.com** from the available lead sources.
3. Rechat will generate a unique **API Key** for the connection. Select the copy icon beside the key to copy it to your clipboard.

{% hint style="info" %}
Treat your API key like a password. Do not share it publicly or include it in screenshots, emails, or other documentation.
{% endhint %}

### Complete the connection in Realtor.com

1. Sign in to your Realtor.com Dashboard.
2. Select your **profile icon** and open **Settings**.
3. Navigate to **Lead Settings**.
4. Select **Add Lead Delivery API**.
5. Review Realtor.com’s implementation information and select **Rechat** from the available application or connection options.
6. Paste the unique API key copied from Rechat into the field Realtor.com designates for the Rechat credential.
7. Complete any other required fields using the current instructions provided in the Realtor.com Dashboard.
8. Select **Test Connection**.
9. If the test is successful, save or finish the connection as directed by Realtor.com.

{% hint style="info" %}
The names and placement of settings within Realtor.com may change. Follow the instructions displayed in your Realtor.com Dashboard if they differ from those shown here.
{% endhint %}

### Confirm the connection

After setup is complete, the Realtor.com source will remain connected to the Rechat lead route you created. New leads delivered through the connection can then enter Rechat through that route.

If available, submit a test lead from Realtor.com and confirm that it appears in the **People Center** before relying on the connection for live leads.

### Troubleshooting

#### The connection test fails

Confirm that:

* You copied the complete API key from Rechat.
* No extra spaces were added before or after the key.
* The key was entered in the correct Realtor.com field.
* All information was entered using the capitalization required by Realtor.com.
* Your Realtor.com account has an active subscription that supports lead delivery integrations.

#### I need to copy the API key again

Return to **People > Lead Routing**, open your Realtor.com lead route, and locate the connected Realtor.com source.

#### Leads are not reaching the correct person

Connecting the source allows Realtor.com leads to enter the route. Review the route’s recipients and distribution settings separately to confirm where those leads should go.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.rechat.com/guides/crm/contacts/adding-contacts/connect-to-lead-sources/connect-to-realtor.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.