> For the complete documentation index, see [llms.txt](https://help.rechat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rechat.com/guides/crm/contacts/managing-your-contacts/managing-duplicates.md).

# Managing Duplicates

Managing duplicate contacts is easy with Rechat. When two contacts share the same **email address**, Rechat will automatically recognize the duplicate, ensuring you don’t have multiple profiles for the same person. This helps keep your contact list clean and organized, making it easier to manage communication and follow-ups.

## Merging Duplicates

1. When Rechat detects duplicate contacts, an avatar will appear in the upper right corner.
2. Merge the contacts;
   1. **Single Contact:** Select which contact record(s) you'd like to merge contact-by-contact.
   2. **Bulk:** Merge all detected contacts with one click.

### Merging a Single Contact

<figure><img src="/files/lpyNgpJlbEW9HymWSEPV" alt=""><figcaption></figcaption></figure>

### Bulk Merging

<figure><img src="/files/HFUorqiX8cHlQHNF4Ynn" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Tip:** The contact you select first will be the photo and name you see in the main dashboard.&#x20;
{% endhint %}


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