Managing Testimonials

View, organize, and manage all of your collected testimonials from a centralized location.

Overview

All testimonials are stored in the Testimonials library.

Navigate to:

Testimonials

From here, you can:

• View testimonials

• Search testimonials

• Add testimonials manually

• Connect supported testimonial sources, including Zillow and Testimonial Tree

• Organize testimonials with tags

Understanding the Testimonials Dashboard

The dashboard displays:

Field	Description
Name	Contact who submitted the testimonial
Tag	Organizational tags (Buyer, Seller, Tenant, etc.)
Message	Testimonial preview
Rating	Star rating
Source	Where the testimonial originated, such as Rechat, Zillow, or Testimonial Tree
User	Associated agent
Date Submitted	Submission date

Add a Testimonial Manually

Already have testimonials from another source? You can manually add them to Rechat.

1. Navigate to Testimonials

2. Click Collect Testimonial

3. Select Add Manually

4. Complete the testimonial details

5. Save

Common Examples

• Google Reviews

• Facebook Reviews

• Zillow Reviews

• Client emails

• Written recommendations

Organize Testimonials with Tags

Tags help you find the right testimonial later.

Suggested tag examples:

• Buyer

• Seller

• First-Time Buyer

• Luxury

• Investor

• Relocation

• Past Client

• Champion

Best Practice

Use tags consistently so testimonials remain easy to locate as your library grows.

Connect Testimonial Sources

You can connect supported testimonial platforms to bring reviews you've collected elsewhere into your Rechat Testimonials library.

Testimonial Tree

Connect your Testimonial Tree account to import your existing testimonials and automatically sync new testimonials into Rechat.

1. Navigate to Testimonials.

2. Click Settings.

3. Locate Testimonial Tree under Testimonial Sources.

4. Click Connect.

5. Click Connect again to continue to Testimonial Tree.

6. Sign in to your Testimonial Tree account.

7. Complete the authorization process.

Once connected, your existing Testimonial Tree testimonials are imported into Rechat. New testimonials automatically sync approximately every four hours.

Imported Testimonial Tree testimonials display Testimonial Tree in the Source column of your Testimonials library.

Because Testimonial Tree does not currently sync in real time, a newly submitted testimonial may take several hours to appear in Rechat.

Zillow

You can also connect Zillow as a testimonial source.

1. Navigate to Testimonials.

2. Click Settings.

3. Locate Zillow under Testimonial Sources.

4. Click Connect.

5. Follow the prompts to connect your Zillow account.

Related Articles

• Collecting Testimonials

• Using Testimonials in Marketing