Managing Testimonials

View, organize, and manage all of your collected testimonials from a centralized location.

Overview

All testimonials are stored in the Testimonials library.

Navigate to:

Testimonials

From here, you can:

• View testimonials

• Search testimonials

• Add testimonials manually

• Import Zillow testimonials

• Organize testimonials with tags

Understanding the Testimonials Dashboard

The dashboard displays:

Field	Description
Name	Contact who submitted the testimonial
Tag	Organizational tags (Buyer, Seller, Tenant, etc.)
Message	Testimonial preview
Rating	Star rating
Source	Rechat or Zillow
User	Associated agent
Date Submitted	Submission date

Add a Testimonial Manually

Already have testimonials from another source? You can manually add them to Rechat.

1. Navigate to Testimonials

2. Click Collect Testimonial

3. Select Add Manually

4. Complete the testimonial details

5. Save

Common Examples

• Google Reviews

• Facebook Reviews

• Zillow Reviews

• Client emails

• Written recommendations

Organize Testimonials with Tags

Tags help you find the right testimonial later.

Suggested tag examples:

• Buyer

• Seller

• First-Time Buyer

• Luxury

• Investor

• Relocation

• Past Client

• Champion

Best Practice

Use tags consistently so testimonials remain easy to locate as your library grows.

Import Zillow Testimonials

You can connect Zillow as a testimonial source.

1. Navigate to Testimonials

2. Click Settings

3. Locate Zillow under Testimonial Sources

4. Click Connect

Related Articles

• Collecting Testimonials

• Using Testimonials in Marketing