> For the complete documentation index, see [llms.txt](https://help.rechat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rechat.com/guides/getting-started/how-do-i-log-into-my-rechat-account/multifactor-authentication.md).

# Using Multi-Factor Authentication (MFA)

{% embed url="<https://rechatq.wistia.com/s/24a0ch6swohq556>" %}

### What is MFA?

Multi-Factor Authentication (MFA) helps keep your Rechat account secure by requiring two forms of verification:

* Your password
* A one-time verification code generated by an authenticator app on your mobile device

Even if someone knows your password, they won't be able to access your account without the verification code.

***

### Why You'll Use MFA

Your Rechat account may contain sensitive information including:

* Client contact information
* Property and listing data
* Transaction details
* Marketing assets

MFA helps protect your account and your clients by preventing unauthorized access.

***

### Recommended Authenticator Apps

Rechat works with most authenticator applications. We recommend one of the following:

#### Google Authenticator

A simple, lightweight app that generates secure verification codes—even without an internet or cellular connection.

**Download:**

* [iPhone (iOS)](https://apps.apple.com/us/app/authenticator-app/id6763306820?ppid=7193222b-e374-482a-b0b1-1aa22e53ddd0)
* [Android](https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2\&pcampaignid=web_share)

#### Microsoft Authenticator

Microsoft Authenticator generates secure verification codes and can also manage sign-ins for your Microsoft and other online accounts.

**Download:**

* [iPhone (iOS)](https://apps.apple.com/us/app/authenticator-app/id6754900760?ppid=aa957f32-76e4-4de7-a4ab-3d2051f70ab8)
* [Android](https://play.google.com/store/apps/details?id=com.azure.authenticator\&pcampaignid=web_share)

***

### Signing In with MFA

After entering your email address and password:

1. Open your authenticator app.
2. Locate your Rechat verification code.
3. Enter the current six-digit code.
4. Complete sign in.

The code refreshes automatically every few seconds.


---

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