For Admins

As the engine behind the operation, your role is essential to keeping things running smoothly. Our latest updates give you the insights you need to stay ahead and support your agents with confidence.

Here’s what’s new in Rechat!

🔮 Lucy Gets Smarter with Calendar-Aware Emails

Lucy now automatically checks an agent’s calendar before sending lead emails, helping prevent scheduling conflicts and ensuring outreach happens at the best possible time. A small update that makes lead follow-up smarter and more thoughtful.

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📰 Product News

Organized Social & Print Templates into Categories We’ve added categories for Social and Print templates to make content easier to find and use. This improvement helps agents quickly locate the right templates, saving time and keeping marketing materials organized.

Template Issue Reporting You can now report template issues directly from the Marketing Center. Reports feed straight into our system, helping our team resolve issues faster and keep your templates running smoothly.

Edit Templates with Multiple Listings on iOS New feature! You can now make changes to templates featuring multiple listings directly within Rechat.

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🌟 Powering $7 Billion in Growth: How SERHANT. Scales with Rechat

Discover how SERHANT. transformed real estate with innovative technology, achieving rapid growth and impressive agent retention. Learn about their success story and scalable solutions.

📖 Read it now

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⏳ New Admin Capabilities for a More Streamlined Workflow

Flip Content Feature for Print Templates The new Flip Content option in the Figma plugin rotates layers 180° for perfect print orientation, ensuring folded templates align just right.

Expanded Placeholder Support Placeholders now recognize multiple units and formats across both Figma and Studio, giving you greater flexibility when customizing templates.

Improved Custom Contact Attributes Sub-brands can now view and use custom contact attributes created by their root brand, improving consistency and visibility across your organization.

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🛠️ Enhancements That Bring More Clarity and Control

We’ve rolled out several improvements designed to make Rechat smoother, cleaner, and easier to manage.

• Email CMAs Directly from History tab: Agents can now email CMAs directly through their History tab without having to open the editor.

• Smarter Test Emails: You can now add additional recipients when sending test emails and decide whether they appear in Email Insights, keeping analytics clear and intentional.

• Faster Contact Lists: We’ve improved performance for contact list loading, ensuring quicker access and seamless navigation across teams.

• Refined Placeholder Data: Updated default mock info now makes it simple to distinguish between test and real listing data, reducing confusion and ensuring accuracy.

• Consistent Compliance and Clarity: A new global disclaimer and information links component helps display disclaimers, data sources, and help links consistently across all areas of Rechat.

These updates keep your brokerage’s digital ecosystem running cleanly behind the scenes — giving you more confidence in your data and smoother workflows for your teams.

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🎓 Upcoming Workshops

Stay ahead of the curve with our live training sessions! These workshops are designed to help you and your team make the most of Rechat’s latest tools and features.

Here’s a preview of some upcoming workshops:

• Admin Series: Introducing Figma + Rechat - Nov 11, 2025 2:00 PM Central - Register

• Admin Essentials: Managing Teams and Marketing with Rechat

  • Nov 12, 2025 12:00 PM Central - Register

  • Nov 26, 2025 12:00 PM Central - Register

You can check out all of our live upcoming workshops here.