We’ve made key improvements to enhance your experience, whether you're an agent on the go or an admin managing multiple priorities.
🎥 Check It Out Below!
Whether you’re an agent on the go or an admin managing multiple priorities, our goal is to make your experience more intuitive, streamlined, and efficient.
🔄 Redesigned Sidebar – Built for Clarity
We’ve restructured the Sidebar to better match how you work.
What’s changing:
Simplified Navigation: Menu items will no longer auto-expand when active, reducing accidental clicks and visual clutter.
Consistent Access: Inner items are now easily accessible at all times—whether the sidebar is minimized or expanded.
Sidebar Lock Option: Prefer your sidebar open? A new lock feature lets you keep it that way.
🌟 Introducing the New Header
To make room for what matters most, we’re moving some key tools into a sleek new Header:
Lucy, your built-in AI assistant, is ready to help.
HelpDesk & Live Support are now just one click away.
Stay informed with What’s New and Notifications.
Your User Profile has moved up top—but don’t worry, it still functions exactly the same.
✨ Smooth Animations & Transitions
We’re also introducing subtle animations for sidebar expansion and collapse, making every interaction feel smooth and modern.
