> For the complete documentation index, see [llms.txt](https://help.rechat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rechat.com/whats-new/see-email-engagement-directly-in-your-contact-history.md).

# See Email Engagement Directly in Your Contact History

<figure><img src="/files/lwMOAZqJZzGSHezKGX9v" alt=""><figcaption></figcaption></figure>

Your contact history just got a **major upgrade**.

You’ve always been able to see **what emails were sent and when**—but now, you can see **how your contacts are engaging** with those emails, all in one place.

With this update, you can now:

* See when an email was **successfully delivered**
* Track when a contact has **opened your email**
* Get quick visibility into engagement **without digging into Insights**

#### Why This Matters

This update helps you take faster, smarter action:

* Follow up at the right time when you know someone is engaging
* Prioritize warm leads who are actively opening emails
* Stay fully informed without switching between tools

No more guessing. No more extra clicks. Just clear, actionable insight—right where you need it.


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