> For the complete documentation index, see [llms.txt](https://help.rechat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rechat.com/appendix/brokerage-set-up/account-settings.md).

# Managing Your Brokerage Settings

Rechat allows administrators to manage account information and branding settings for their brokerage, offices, teams, and individual accounts.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FDoNfT5emPZj10rW3wHl0%2F2026-10-08_15-34-26.png?alt=media&amp;token=5457c1d1-ad58-4059-83f6-b85c2567398f" alt=""><figcaption></figcaption></figure>

### Accessing Account Settings

1. Open **Accounts** in Rechat.
2. Select the brokerage, Office, Team, or Personal account you want to manage.
3. Open the **Settings** tab.
4. Select the settings category you want to update.

Available settings include Brokerage Info, Logos, Colors & Fonts, and Bathroom Count.

### Brokerage Info

The **Brokerage Info** section contains account information for the selected brokerage, office, team, or other account.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FP2yc6t2HPxj4NqTkkbq6%2F2026-10-08_15-38-56.png?alt=media&amp;token=1ae6335e-2e42-4986-89f4-92be17a39229" alt=""><figcaption></figcaption></figure>

**Settings Available:**

* **Brokerage Name** – Enter your brokerage’s official name.
* **Phone Number** – Set the main contact number.
* **Address** – Provide the brokerage's physical location.
* **Website** – Add your official website link.
* **Disclaimer** – Displayed in all marketing emails.

Review this section when setting up a new account or updating its information.

### Logos

The **Logos** section allows administrators to manage branding assets associated with the selected account.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2Fsv65bMo6xaydbcvf87xt%2F2026-10-08_15-39-23.png?alt=media&amp;token=5e33330b-1706-4af4-b3bb-a54c5a737ddb" alt=""><figcaption></figcaption></figure>

* **Wide Logo (450 x 180 px)**
  * **Dark:** Used on light backgrounds
  * **Light:** Used on dark backgrounds
* **Square Logo (512 x 512 px) (Optional)**
  * **Dark:** Used on light backgrounds
  * **Light:** Used on dark backgrounds

Use this section when establishing or updating the account's visual branding.

### Colors & Fonts

The **Colors & Fonts** section allows administrators to configure the visual branding used throughout supported Marketing Center designs.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FBVdLS5A6wYHlevt34Mmc%2F2026-10-08_15-40-29.png?alt=media&amp;token=30dd8ef1-af58-4a33-aa53-6214584830de" alt=""><figcaption></figcaption></figure>

You can establish your primary brand color, create a reusable color palette, select approved fonts, and customize how individual design elements appear in both light and dark themes.

These settings help keep marketing materials consistent while giving agents access to approved branding options.

**Brand Colors**

Under **Colors**, you can configure:

* **Brand Color:** Set your account's primary brand color using the color picker or a hexadecimal (HEX) color code.
* **Color Palette:** Add additional approved colors that agents and administrators can access while editing designs in the Marketing Center.

To add a color to your palette, click the **+** button under **Color Palette** and configure the new color.

{% hint style="info" icon="head-side-brain" %}
**Best Practice:** Include your brokerage's primary and secondary brand colors, along with commonly used neutral colors. This makes it easier for agents to create materials that align with your brokerage's branding.
{% endhint %}

**Brand Fonts**

Under **Fonts**, administrators can configure the typography available throughout supported Marketing Center designs.

* **Headers:** Choose the default font used for headings.
* **Body:** Choose the default font used for body text.
* **Font Library:** Manage the fonts available to agents and administrators while editing designs in the Marketing Center.

To add another font, click **Add new font** in the Font Library.

The Font Library supports up to **15 font variations**, as indicated in the settings.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FV6X0KZUlcCeU2MoRJeDq%2F2026-10-08_15-44-52.png?alt=media&amp;token=ea41c28e-e0ad-4966-94bc-990cb64b03e8" alt=""><figcaption></figcaption></figure>

**Fallback Fonts**

Some custom fonts may not be supported by every browser, device, or email client. To help maintain consistent branding, Rechat allows administrators to designate a **fallback font**.

A fallback font is an alternative font that can be displayed when the original font isn't supported.

For example, if your brokerage uses a custom brand font that a recipient's email client cannot display, the designated fallback font can be used instead.

To configure a fallback font:

1. Open the **Fonts** section.
2. Locate the font in your **Font Library**.
3. Click **Set Fallback** for the appropriate font.
4. Save your changes.

{% hint style="info" icon="head-side-brain" %}
**Best Practice:** Choose a widely supported, web-safe fallback font that closely resembles your brokerage's primary font. This helps preserve readability and the intended appearance of your marketing materials, even when the original font isn't available.
{% endhint %}

{% hint style="info" %}
**Note:** Fallback fonts do not replace your brokerage's preferred fonts. They're used when the intended font cannot be displayed.
{% endhint %}

**Advanced Font & Color Assignment**

For more detailed control, select **Advanced mode** to open the **Advanced Font & Color Assignment** settings.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FARSL81002DWtDKP7KrjQ%2F2026-10-08_15-41-40.png?alt=media&amp;token=9c1c6399-7751-44ab-93e8-5f99f8d88817" alt=""><figcaption></figcaption></figure>

Advanced mode allows you to configure the appearance of individual design elements.

<table data-header-hidden><thead><tr><th width="277.19140625"></th><th></th></tr></thead><tbody><tr><td>Element</td><td>What It Controls</td></tr><tr><td>H1</td><td>Primary headings</td></tr><tr><td>H2</td><td>Secondary headings</td></tr><tr><td>H3</td><td>Tertiary headings</td></tr><tr><td>Body Primary</td><td>Primary body text</td></tr><tr><td>Body Secondary</td><td>Secondary body text</td></tr><tr><td>Email Footnotes</td><td>Footnote text in email designs</td></tr><tr><td>Button Label</td><td>Text displayed on buttons</td></tr><tr><td>Background</td><td>General background color</td></tr><tr><td>Button Background</td><td>Background color of buttons</td></tr><tr><td>Button Border</td><td>Button border styling</td></tr><tr><td>Email Background</td><td>Background color for email designs</td></tr></tbody></table>

Depending on the element, you can configure:

* **Color (Light Theme):** The color used when the design has a light background or theme.
* **Color (Dark Theme):** The color used when the design has a dark background or theme.
* **Font:** The font family assigned to the element.
* **Size:** The font size, measured in pixels (px).
* **Font Weight:** The thickness or weight of the text, such as Regular.

Not every setting applies to every element. Unavailable options appear disabled.

{% hint style="info" icon="head-side-brain" %}
**Best Practice:** Review both light and dark theme colors when configuring text and buttons. For example, dark text may be appropriate for a light background, while a lighter text color may be necessary for readability on a dark background.
{% endhint %}

**Previewing and Saving Your Changes**

The Colors & Fonts editor includes a visual preview showing how your typography, colors, and button styling appear in sample marketing designs.

As you make adjustments:

1. Review the preview to see how your settings look together.
2. Check the readability of headings, body text, and buttons.
3. Review both light and dark theme examples.
4. Click **Save** when you're satisfied with your changes.

{% hint style="info" icon="head-side-brain" %}
**Pro Tip:** Before finalizing your settings, review your brand's most frequently used marketing styles. Consistent typography, readable text, and appropriate color contrast help keep your brokerage's marketing materials professional and recognizable.
{% endhint %}

### Bathroom Count

The **Bathroom Count** setting determines how bathroom quantities are displayed in supported property marketing templates.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2Fvdn98rpBpJyKz7sQYFci%2F2026-10-08_15-46-30.png?alt=media&amp;token=38b2d053-cd50-4af4-9488-ab94f1513dbd" alt=""><figcaption></figcaption></figure>

Different MLSs and brokerages may represent bathroom counts differently. Rechat allows administrators to select the format that best aligns with their brokerage's preferred presentation of property information.

**Available Bathroom Count Formats**

<table data-header-hidden><thead><tr><th width="169.35546875"></th><th></th><th></th></tr></thead><tbody><tr><td><strong>Format</strong></td><td><strong>Description</strong></td><td><strong>Example</strong></td></tr><tr><td><strong>Total</strong></td><td>Displays the total number of bathrooms</td><td>3 Bathrooms</td></tr><tr><td><strong>Half</strong></td><td>Uses half-bathroom increments</td><td>2.5 Bathrooms</td></tr><tr><td><strong>Tenth</strong></td><td>Uses decimal increments of one-tenth</td><td>2.1 Bathrooms</td></tr></tbody></table>

**How to Change the Bathroom Count Format**

1. Open **Accounts** in Rechat.
2. Select the account you want to configure.
3. Click the **Settings** tab.
4. Locate **Bathroom Count**.
5. Select **Total**, **Half**, or **Tenth** from the dropdown.

### Managing Settings Across Multiple Accounts

Rechat supports account-level settings throughout the organizational hierarchy.

For example, an administrator can select an Office, Team, or Personal account and review its available settings.

{% hint style="info" icon="head-side-brain" %}
**Best Practice:** Before making changes, verify which account is selected. Changes made while viewing an individual Office, Team, or Personal account should not be confused with changes to the Root Brand.
{% endhint %}

### Related Articles

* [**Managing Your Rechat Roster**](/appendix/brokerage-set-up/managing-your-rechat-roster.md) — Create and organize Offices, Teams, and Personal accounts.
* [**Admin Roles and Permissions**](/appendix/brokerage-set-up/admin-roles-and-permissions.md) — Understand which administrative roles can manage account settings.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.rechat.com/appendix/brokerage-set-up/account-settings.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
