# Email Drafts & Impersonation Support in Marketing Center

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## **Key Updates:**

* **New ‘Save as Draft’ Button:** When composing an email, you can now save it as a draft instead of sending it immediately.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FfihozANe6O5ECaVsXCLe%2FSaving%20as%20Draft.jpg?alt=media&#x26;token=d9bce982-adc8-4da6-b055-a840f18bd6ce" alt=""><figcaption></figcaption></figure>

* **Improved Impersonation Support:** Admins can now create email drafts for agents, who can then review and send them out.
* **Refined ‘Drafts’ Experience in History Tab:** Previously, the ‘Drafts’ tab displayed saved designs rather than true email drafts. This has been corrected, and real drafts will now appear here.
* **New ‘My Designs’ Tab:** To maintain access to previously saved designs, we’ve introduced the **My Designs** tab, which stores all user-saved templates.

## **How It Works:**

1. **Drafts:** Displays draft emails for the current Account/Team.
2. **Sent:** Shows emails that have already been sent for the current Account/Team.
3. **My Designs:** Stores saved templates specific to the logged-in user, accessible regardless what account you're switched into.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FWwmhWJMrSAa323ECYcFp%2FDrafts.jpg?alt=media&#x26;token=2f2151d2-ac23-4d1d-8c10-e6d3d1a9fd99" alt=""><figcaption></figcaption></figure>

This update ensures a smoother workflow for Admins and Agents while providing better organization and clarity for saved and draft content.
