CSV Imports

Importing Contacts via CSV Just Got a Lot Easier

We are now using artificial intelligence (AI) to make CSV mapping smarter and more efficient.

The following improvements let you import all your Contacts' data to your Contacts page simultaneously:

• If your Contact's full address is in one column, you can now import it without having to enter it across multiple columns for the street name, city, zip code, etc.

• If your CSV contacts have multiple comma-separated tags in one column (e.g. Buyer, Past Client), you can import them as-is, and the app will save them as different tags. You no longer have to enter them into separate columns.

• Previously, our app would not have recognized multiple columns with the same name. For example, if you had two columns named Tag, one would have been skipped, which no longer is the case. Rechat will now recognize they are two separate columns.

Improved Template Text Editor

Two updates now make it easier to access the template Rich Text Editor (RTE) in the Marketing Center:

• The Delete, Duplicate and Move options have moved to the right side of the RTE.

• The editor box appears when you click to make edits, and it will disappear when clicking on empty space in the template.