> For the complete documentation index, see [llms.txt](https://help.rechat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rechat.com/whats-new/manage-duplicate-contacts-simplified.md).

# Manage Duplicate Contacts, Simplified

Review duplicate contact groups from the Duplicate Contacts modal.

When contacts share an email address, **Duplicate Contacts** opens a modal with each record's **Name**, **Email**, **Phone**, and **Address**. You can choose a Primary record and then:

* **Merge All**
* **Dismiss All**
* Merge groups one at a time

For Primary selection, retention limits, comparison limits, and merge safety, see [Managing Duplicates](/guides/crm/contacts/managing-your-contacts/managing-duplicates.md).

### Open the Duplicate Contacts screen

Click the **Duplicate Contacts** button located in the upper-right corner of the People screen, next to the search bar and select **Duplicate Contacts**.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FEUmFUjScJ5CdtnhwLGA1%2FDuplicates%20in%20Contacts.jpg?alt=media&amp;token=6903d491-89fc-4589-a5f8-5b97cd112a4b" alt=""><figcaption></figcaption></figure>

### Review and choose an action

The modal shows all contacts that share an email. From here, you can choose to **Merge All**, **Dismiss All**, or go through them individually.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FFhquDypTXY2D5kbIeDlq%2FDuplicates%20Merge%20All.jpg?alt=media&amp;token=514a7a75-6128-4c92-9987-0704f985be2f" alt=""><figcaption></figcaption></figure>

### Select the Primary contact

For each duplicate group, select the contact you want to use as **Primary**. Review the full records before merging.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FHZktXBqFD6HkzMPIM7xP%2FDuplicates%20Set%20Primary.jpg?alt=media&amp;token=20d07c71-8155-4325-a2ea-f2c06f3b9a8b" alt=""><figcaption></figcaption></figure>


---

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