Manage Duplicate Contacts, Simplified

We’ve improved the Manage Duplicate Contacts screen to make it easier than ever to clean up your contact list and keep your data accurate.

Now, when multiple contacts share the same email address, you’ll see a streamlined modal with each contact’s Name, Email, Phone, and Address. You can choose which contact to keep as the Primary, then decide how to handle the duplicates:

• Merge All

• Dismiss All

• Or Merge One-by-One for more control

Step 1: Open the Duplicate Contacts Screen

Click the Duplicate Contacts button located in the upper-right corner of the People screen, next to the search bar and select Duplicate Contacts.

Step 2: Review and Choose Your Action

The modal shows all contacts that share an email. From here, you can choose to Merge All, Dismiss All, or go through them individually.

Step 3: Select the Primary Contact

For each duplicate group, pick which contact you want to retain as the Primary—this will be the one that keeps the most accurate or complete info.

Keeping your contacts clean helps ensure your emails reach the right people, your marketing stays on point, and your follow-ups are always accurate.

A few quick clicks now = a smoother workflow later!