# Manage Duplicate Contacts, Simplified Now, when multiple contacts share the same email address, you’ll see a streamlined modal with each contact’s **Name, Email, Phone, and Address**. You can choose which contact to keep as the **Primary**, then decide how to handle the duplicates: * **Merge All** * **Dismiss All** * Or **Merge One-by-One** for more control ## **Step 1: Open the Duplicate Contacts Screen** Click the **Duplicate Contacts** button located in the upper-right corner of the People screen, next to the search bar and select **Duplicate Contacts**.

## **Step 2: Review and Choose Your Action** The modal shows all contacts that share an email. From here, you can choose to **Merge All**, **Dismiss All**, or go through them individually.

## **Step 3: Select the Primary Contact** For each duplicate group, pick which contact you want to retain as the **Primary**—this will be the one that keeps the most accurate or complete info.

Keeping your contacts clean helps ensure your emails reach the right people, your marketing stays on point, and your follow-ups are always accurate. A few quick clicks now = a smoother workflow later! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.rechat.com/whats-new/manage-duplicate-contacts-simplified.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.