Whitelisting Rechat bot in Cloudflare

This text serves as a comprehensive guide for website administrators on whitelisting our bot on Cloudflare.

If you are using a Cloudflare firewall with your system it is a best practice to whitelist Rechat User Agent. This will prevent Cloudflare from blocking Rechat bot requests and prevent any false incident alerting.

In this quick tutorial, we will guide you through each step.

Step 1

Log into your Cloudflare account and find the Security tab in the left menu. Click on the WAF.

Step 3

This will open the WAF (Web Application Firewall) security options. Navigate to the Firewall rules tab.

Step 4

Click on Create firewall Rule

Step 5

Name your new Firewall rule.

Step 6

Set Field to User Agent, Operator to Equals and Value to

node-fetch/1.0 (+https://github.com/bitinn/node-fetch)

We recommend allowing all user agents to contain "node-fetch"

Finally, set the Then... to Allow

Your screen should look like this:

Step 6

Once you fill out the form, click Deploy in the bottom-right corner.