DNS Self-Service Setup
DNS records help ensure that your emails are delivered to the recipient's inbox and not marked as spam by verifying the authenticity and legitimacy of the sender's domain.
Steps for Self-Service DNS Setup
Email Verification Banner: Members without a verified email address will see the following banner on their dashboard: "Please verify your email address to proceed with domain setup."
Automatic Domain Check: Once the member verifies their email address, Rechat will automatically check if the domain setup is complete. If the setup is complete, no further action is required. If the setup is incomplete, Rechat will display a notification on the member's "Today" page indicating the need to complete the domain setup.
Accessing DNS Instructions: Member's will receive a detailed set of DNS instructions tailored to their domain provider. This can be accessed by clicking on the notification. Detailed instructions for major domain providers are readily available.
Applying DNS Changes: Members need to follow the provided DNS instructions to apply the necessary changes to their domain settings. Once the changes are applied, members should click on the "Check Again" button to verify the setup.
Status Update: If any of the DNS settings are correctly applied, the "Unauthenticated" badge will change to "Authenticated" status. When all instructions are correctly applied, the domain will be activated, and the dialog will disappear permanently.
Users can apply these settings automatically. If additional help is needed, support can log into the user's account to review and apply the instructions.
By following these steps, users can ensure their domain is correctly configured, leading to seamless website and email functionality.
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