> For the complete documentation index, see [llms.txt](https://help.rechat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rechat.com/appendix/brokerage-set-up/email-delivery/dns-self-service-setup.md).

# DNS Self-Service Setup

DNS records help ensure that your emails are delivered to the recipient's inbox and not marked as spam by verifying the authenticity and legitimacy of the sender's domain.

### Steps for Self-Service DNS Setup

1. **Email Verification Banner**: Members without a verified email address will see the following banner on their dashboard: **"Please verify your email address to proceed with domain setup."**

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FbeFYR55MtupVGNuIwIif%2F2024-08-07_16-30-26.png?alt=media&amp;token=019c0f88-97ca-4feb-a257-5b79cdfe485d" alt=""><figcaption></figcaption></figure>

2. **Automatic Domain Check**: Once the member verifies their email address, Rechat will automatically check if the domain setup is complete. If the setup is complete, no further action is required. If the setup is incomplete, Rechat will display a notification on the member's "Today" page indicating the need to complete the domain setup.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FFO9W2Uh8IyeG0okBQ0hi%2FScreenshot%202024-08-06%20at%209.31.42%E2%80%AFAM.png?alt=media&amp;token=3d3c18bd-60bb-4ade-b0f8-1deba3ad5a6c" alt=""><figcaption></figcaption></figure>

3. **Accessing DNS Instructions**: Members will receive a detailed set of DNS instructions tailored to their domain provider. These can be accessed by clicking the notification. Detailed instructions for major domain providers are readily available.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FRdte94dGLMrspZOF84Gl%2FScreenshot%202024-08-06%20at%209.32.02%E2%80%AFAM.png?alt=media&amp;token=c3b316a9-5d07-4a87-a113-7a0815075373" alt="" width="355"><figcaption></figcaption></figure>

4. **Applying DNS Changes**: Members need to follow the provided DNS instructions to apply the necessary changes to their domain settings. Once the changes are applied, members should click on the "Check Again" button to verify the setup.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FlfcT4IKlWvzdGEWWbRsP%2FScreenshot%202024-08-06%20at%209.32.41%E2%80%AFAM.png?alt=media&amp;token=02962d11-193a-45ed-81ef-b8c9e1711d3b" alt="" width="308"><figcaption></figcaption></figure>

5. **Status Update**: If any DNS settings are correctly applied, the "Unauthenticated" badge will change to "Authenticated." When all instructions are correctly applied, the domain will be activated, and the dialog will disappear permanently.

<figure><img src="https://1031368632-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJZySovZjoLVT1XAonI%2Fuploads%2FAzlYzgzG8jIY94yTKem9%2FScreenshot%202024-08-06%20at%209.32.53%E2%80%AFAM.png?alt=media&amp;token=78773840-abc4-4a55-8052-40fec08c4d6f" alt="" width="152"><figcaption></figcaption></figure>

{% hint style="info" %}
Users can apply these settings automatically. If additional help is needed, support can log into the user's account to review and apply the instructions.
{% endhint %}

{% hint style="success" %}
By following these steps, users can ensure their domain is correctly configured, leading to seamless website and email functionality.
{% endhint %}


---

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