# Touch Reminders

Stay on top of client communication with Rechat’s automated **touch reminders**. Set reminders based on the number of days between logged emails, calls, texts, or reminders, so you never miss an important follow-up. Whether you want to set reminders **per contact** or **by tag** for easier management, Rechat helps keep your follow-ups on track.

## Setting Touch Reminders by Contact

Within each contact record, you can manually set touch reminders for follow-ups based on your interaction history. Whether it’s a reminder to call, email, or send a text, Rechat will notify you when it’s time to take action. This way, you can stay proactive with each client and personalize your communication based on their needs.

**Step 1:** Open the contact record you want to set an automatic reminder for. Click the bell icon in the **Contact Overview** section.

<figure><img src="/files/jBAdzfKv1bXTPbiRmtpX" alt=""><figcaption></figcaption></figure>

**Step 2:** Choose how often you want to be reminded to be in touch with the contact. Don't see one that fits your needs? Click **Custom** and enter the number of days since your last logged activity. Alternatively, you can turn off the automatic touch reminder should you wish.

<figure><img src="/files/J3tl04Llgx5M2ZGTX03g" alt=""><figcaption></figcaption></figure>

## Setting Touch Reminders by Tag

For a quicker and easier way to manage reminders, Rechat lets you set automated touch reminders by tag. When you tag a group of contacts (like “Hot Leads” or “Past Clients”), you can create a reminder to follow up with that entire group at a specified time. This eliminates the need to set individual reminders and ensures that every contact in the group gets the attention they need, all with minimal effort on your part.

**Step 1:** Go to **My Settings**.

<figure><img src="/files/fyDCE4jc1q0cHarQgVMg" alt=""><figcaption></figcaption></figure>

**Step 2:** Go to **Manage Tags**.

<figure><img src="/files/ckq13yMyADqWAjwI4wcG" alt=""><figcaption></figcaption></figure>

**Step 3:** Click the **Edit** icon (pencil).

<figure><img src="/files/jgCntKOEO5tIgb6uIbf3" alt=""><figcaption></figcaption></figure>

**Step 4:** Enter the number of days between touches you'd like and tap **Save**.

<figure><img src="/files/lvuHE5sQj0UuaZPTjPm2" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/LR2LDjXNiCWiQZhGgJWp" alt=""><figcaption></figcaption></figure>


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