> For the complete documentation index, see [llms.txt](https://help.rechat.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rechat.com/guides/crm/inbox.md).

# Inbox

Connect Gmail or Outlook to Rechat.

By connecting your Rechat account with Outlook and Gmail you will then have all of your emails flowing  in and out of Rechat.  

* Any email sent from Rechat will be found in the sent folder of your Outlook/Gmail account.
* All emails sent out of Rechat will have real time insight delivered to you by notifying you if user has opened your email or clicked a link in your email.

{% hint style="info" %}
Tip: Call or message your contacts right when you get notified that they are engaged with your email in order to have a higher chance of converting them. 
{% endhint %}

{% embed url="<https://rechatq.wistia.com/medias/ho5opbl5mw>" %}

## Set your email signature

{% embed url="<https://rechatq.wistia.com/medias/80ss0w5xwm>" %}


---

# Agent Instructions
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## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.rechat.com/guides/crm/inbox.md?ask=<question>&goal=<user_goal>
```

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Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.